Privacy Policy
Effective date: 15 May 2026
This Privacy Policy describes how mAmI, a brand and platform owned and operated by R and L AI Technologies L.L.C-FZ (“we”, “us”, or “our”), collects, uses, and shares information about you when you use the mAmI website at mami.ae and the mAmI mobile application (together, the “Service”). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
The Service is provided by R and L AI Technologies L.L.C-FZ, a company established in the United Arab Emirates. The data controller responsible for your personal information is set out below.
- Legal Entity
- R and L AI Technologies L.L.C-FZ
- Brand / Platform
- mAmI
- Website
- https://mami.ae
- Address
- Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai 95195, United Arab Emirates
- Contact
- Ruben.rebuffo@mami.ae · hello@mami.ae
2. Information We Collect
Information you provide
When you sign up for launch notifications, create an account, or contact us, we may collect:
- Contact information — such as your email address.
- Account details — such as your name, profile photo, or password when you create an account in the app.
- Content you create — such as tasks, reminders, journal entries, mood check-ins, and conversations with the AI companion.
Information collected automatically
- Device information — device model, operating system, language, and unique device identifiers.
- Usage information — features used, pages viewed, and crash diagnostics.
- Approximate location — derived from your IP address. We do not collect precise GPS location unless you grant permission.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service;
- Personalize your experience and the responses you receive from the AI companion;
- Send you launch notifications, product updates, and service-related messages;
- Respond to your questions and provide customer support;
- Monitor and analyze usage to improve the Service;
- Detect, prevent, and address fraud, abuse, or security issues;
- Comply with legal obligations.
4. Third-Party AI Services
mAmI uses third-party artificial intelligence services to power its conversational features. When you interact with the AI companion, your messages may be processed by these providers under their own privacy and security terms. We take reasonable steps to minimize the personal information shared and never sell your data to these providers.
5. Sharing Your Information
We do not sell your personal information. We may share information only in the following circumstances:
- With service providers — trusted vendors who help us operate the Service (hosting, analytics, email delivery, AI processing).
- For legal reasons — if required by law, regulation, legal process, or governmental request.
- With your consent — when you direct us to share information.
- In a business transfer — in connection with a merger, acquisition, or sale of assets, your information may be transferred.
6. Data Retention
We retain personal information for as long as necessary to provide the Service and for legitimate business purposes such as resolving disputes and enforcing our agreements. You may request deletion of your account and personal information at any time by contacting us at hello@mami.ae.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
The Service is not directed to children under the age of 13 (or the equivalent minimum age in the relevant jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will delete it.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing, and the right to data portability. To exercise these rights, contact us at hello@mami.ae.
10. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from those of your country. We take appropriate measures to ensure that your information remains protected.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Effective date” above. You are advised to review this policy periodically.